Join VHB's Client Services Team

Are you a reliable, organised team player who enjoys a fun workplace?  Join our team!

The day-to-day tasks of this role include providing support to our many volunteers and organisations. You will help keep them up to date about the roles and services we offer. An important part of the role is to make follow-up phone calls to people who register to volunteer to ensure that organisations are getting in touch with them.

Other tasks include data entry and administrative duties. You will be trained to use our database and to make appointments for volunteers who would like more information and assistance. There will also be some projects that we will deliver as a team.

We will train and support you throughout our time with us.

There is a further opportunity to be part of the spontaneous volunteer programme with Civil Defence. Volunteering Hawke's Bay coordinates responses in emergencies involving calls and urgent allocation of community volunteers.

Timing is flexible between 9.00am and 5.00pm. Most of our VHB team volunteer a day or two a week for about three hours each time, but we are happy to work around a schedule to suit you.   

Based at The Hive, 200 Market Street North, Hastings.

This would suit someone wanting to gain skills to re-enter the workforce, a mum/dad while children are at school, a retired person, or a student after school wanting to learn new skills for future employment.

Our premises have wheelchair access.

The type of person we are looking for (is): 

Friendly, kind, empathetic - someone who enjoys being part of a team but is able to work alone if required.


Call centre or administration experience is welcome.  

Able to manage or be willing to learn our database functions and have a good telephone manner.

Be willing to learn and grow. The role is constantly evolving and improving, so the ability to adapt and take on new challenges is welcomed.

This can be done: 
Site location - city / town: 
Business hours or after hours: 
This is suitable for: 
Organisation name: 

A User Account is required in order to sign up for an Opening. If you already have one then please Login. Otherwise click "Become a Volunteer" for a new account.

If you have any questions or need any additional information please give us a call on 06 391 5476.