Be a Friendly Face When It's Needed Most
A visit to the Emergency Department can be stressful, uncertain, and sometimes overwhelming. As a Friends of Emergency Department Volunteer, you'll provide a warm welcome, reassurance, and practical support to patients and whānau during what can be a difficult time.
This rewarding role is perfect for someone who enjoys connecting with people, has a calm and caring nature, and wants to make a meaningful difference in their community.
In this role you can,
• Offer companionship, reassurance, and practical support to patients and visitors.
• Create a welcoming and supportive environment within the Emergency Department.
• Work collaboratively with hospital staff and fellow volunteers.
• Build positive relationships with people from diverse backgrounds and cultures.
• Demonstrate respect for Te Tiriti o Waitangi and apply its principles in your interactions.
• Contribute to a team dedicated to improving the patient and whānau experience.
• Model integrity, professionalism, and respect at all times.
• Take responsibility for your own wellbeing while supporting others.
• Caring, empathetic, and genuinely interested in the wellbeing of others
• An excellent listener with strong communication skills
• Comfortable working independently while contributing to a wider team
• Friendly, approachable, and customer-focused
• Aware of their own strengths, capabilities, and boundaries
• Adaptable and open to new ways of working
• Reliable, professional, and committed to making a positive impact
Why Volunteer With Us?
Make a real difference during challenging moments in people's lives
Be part of a supportive and caring hospital team
Develop valuable communication and interpersonal skills
Connect with your community in a meaningful way
Experience the satisfaction of helping others when they need it most
If you have a compassionate heart, a calm presence, and a desire to support others, we'd love to hear from you.