The aims of Citizens Advice Bureau New Zealand are to: ensure that individuals do not suffer through ignorance of their rights and responsibilities, or of the services available, or through an inability to express their needs effectively.
Me noho matāra kia kaua te tangata e mate i tāna kore mōhio ki ngā āhuatanga e āhei atu ana ia, ki ngā mahi rānei e tika ana kia mahia e ia, ki ngā ratonga rānei e āhei atu ana ia; i te kore rānei āna e āhei ki te whakaputu i āna hiahia kia mārama mai ai te tangata.
exert a responsible influence on the development of social policies and services, both locally and nationally.
Kia tino whai wāhi atu ki te auahatanga o ngā kaupapa-ā-iwi me ngā ratonga-ā-rohe, puta noa hoki i te motu.
Our service is provided by more than 2,600 trained volunteers, in more than 80 locations around New Zealand.
Our volunteers are supported by a comprehensive database and regular learning.
We use client enquiry statistics, client case studies, anecdotal evidence and our knowledge and experience to identify systemic problems, raise issues, and effect change.
Find out more about our work for positive social change.