Advice and Information Assistants

We are searching for friendly helpful people that can interview clients who come to us for assistance and help with problem-solving.

Volunteers are the life-blood of the Citizens Advice Bureau (CAB).

Rostered shifts Monday to Friday either 9.00am -12.30pm or 12.30pm -4pm.

Saturday morning 9-11am on a roster basis.

Most give about 4 hours every week to answer phone calls or emails from our clients, or to help them face-to-face when they come into the CAB.

Full training and support is given from day one. Online training is available so you can complete it at your own pace. Peer support is provided by the team.

Every volunteer participates in ongoing learning and development to ensure their skills and knowledge remains current, and contributes to running the CAB. 

We provide all our volunteers with the training, tools and ongoing support necessary to provide our service.

We have a friendly team of volunteers who enjoy being able to give back to the community.

If you have had a full interesting career and personal life and enjoy interacting with people this role could be just what you are looking for.

Citizens Advice Bureau has been in NZ for over 50 years and is a trusted confidential service for everyone.

The type of person we are looking for (is): 

Friendly manner, honest and reliable; able to use a computer and enjoy researching options for clients.

You will have had experience working and interacting with people and enjoy helping solve problems.

Must have patience and a good sense of humour and able to commit to long term volunteering.

This can be done: 
Site location - suburb / area: 
Napier
Site location - city / town: 
Napier
Business hours or after hours: 
This is suitable for: 
Organisation name: 
The skill area(s) this falls into: 
OPENING #: 
1643

A User Account is required in order to sign up for an Opening. If you already have one then please Login. Otherwise click "Become a Volunteer" for a new account.


If you have any questions or need any additional information please give us a call on 06 391 5476.